The day the Internet disappeared: outages in Russia paralyzed key services
Roskomnadzor stated that they do not know the reasons for the fall of the Internet.
There was a major outage in the work of Russian telecommunications providers, affecting users in Moscow and the Moscow region, regardless of their service provider. Operator customers report problems with Internet access and mobile applications.
Users complain about failures in the operation of mobile applications and the Internet from mobile operators. In particular, the following sites do not work for Russian users: Google, Liveinternet, Wikipedia, Russian Railways and others. Sites for monitoring communication problems Sboy.rf and Downdetector do not open. Users also complain about problems when ordering a taxi or completing a car sharing trip.
The failure also affected banking applications, which do not work even when connected via mobile Internet. Problems are also observed with the Outlook email service.
At the same time, users located outside of Russia report that all pages and services load without interruption. Roskomnadzor told Mash that they do not know the reasons for the decline of the Internet in Russia.
“Failures are being recorded for all operators, and the cause of the failure is being established,” the RKN press service said.
Rostelecom, Beeline and T2 told RIA Novosti that their networks are operating normally, problems with Internet access occur due to reasons beyond their control.
Telegram channels report that the failure began at 17:05 Moscow time and was fixed at 18:05. During this period, total traffic in the country decreased from 5.6 Tbps to 3.6 Tbps, a drop of 35%. Despite the lack of regulations for such situations, this effectively means shutting down a third of the Internet throughout the country.
According to calculations on the NetBlocks platform, an hour of downtime is estimated at $16.8 million in damage to the Russian economy.
Upd: Roskomnadzor called the cause of the failure a short-term disruption of connectivity. According to the department, the operation of the network was promptly restored by the duty services of the Center for Monitoring and Control of the Public Communications Network.
According to the Caution Media source in the Ministry of Digital Development, the cause of the failure was the update of the Automatic Internet Security System (ASBI), which is responsible for the functioning of the “sovereign RuNet”. According to the source, Rostelecom PJSC, as part of the ASBI update, “incorrectly rolled out the update,” which led to errors and malfunctions in the operation of technical threat countermeasures (TCTC) throughout the country.